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MDSkyBoard Features Simple & Streamlined

MDSkyBoard combines simplicity with OR-specific functionality. Medical device rep case support can be scheduled online without adding cumbersome new steps to the process or front-end data imputation. Shortly after registering a new hospital account, OR staff can begin coordinating cases with associated reps, all within the framework of the MDSkyBoard platform. Every feature within the MDSkyBoard software was developed to be easy to use and hassle free.

FEATURES & BENEFITS

Confirm device rep case support instantly without a phone call or e-mail

Real-time updates of a rep’s coverage status

MDSkyBoard automatically updates when a rep has confirmed his or her attendance at an upcoming case. That information is viewable on the online "SkyBoard". As soon as a rep electronically confirms the case, its coverage status bar turns from red to green.

Reduce the time OR Staff spends tracking down a rep for a given surgery

Instant access to a cloud-based rep directory

MDSkyBoard maintains an online directory of associated reps for each registered facility. As reps begin to work with an MDSkyBoard hospital, their accounts are added to the hospital’s rep directory. This directory is fully searchable and provides a rep profile picture, contact information, and a list of the products the rep supports. This directory is a significant improvement over the business card portfolios that normally serve as the directory of sales reps for a given OR. Instead of making dozens of calls trying to track down the right rep, you can search the MDSkyBoard directory by name, company, or product to find the right person as quick as possible.

Accessible from any device at any time in the cloud

Viewable by OR Staff & Device Reps at any time

MDSkyBoard is built on a cloud-based platform that can be managed from any device, so there is nothing to be installed or downloaded. The cloud-based platform allows changes to be made as they occur, keeping case details up to date for all parties involved. Sales reps can confirm their attendance at any time using a mobile device, which means that reps can be reached even during a demanding case support schedule.

Creates a central hub for OR Staff & Device Reps to seamlessly communicate & coordinate case coverage

Consolidate communication in one location

MDSkyBoard allows all rep-related communication to take place through one secure portal. Instead of coordinating reps through many different mediums (phone calls, emails, text messages), MDSkyBoard facilitates all communication through a centralized hospital account. By enabling MDSkyBoard to send automated messages from the hospital account as cases are posted, you can completely eliminate the need for OR staff to send personal text messages to reps.

Reduce sales rep exposure to the OR Board to limit unsolicited sales rep traffic

Reps only see what they need to see

MDSkyBoard is an extremely valuable tool for sales reps, as it prevents them from spending valuable time traveling to cases that have been cancelled without their knowledge. Moreover, MDSkyBoard only shows sales reps the cases they have been invited to assist. Thus, hospitals can protect valuable and private information on their OR board. By keeping sales rep traffic limited to only those cases that they have been invited to participate in, hospitals can truly take control of their OR traffic.

Protect patient information by offering device reps access to the OR Board free from any patient identifiers

MDSkyBoard does not store any HIPAA regulated data

Posting a case on MDSkyBoard does not require any identifying patient information. Cases are posted using date, time, surgeon, and procedure information, which is all a rep needs to confirm attendance. Thus, no patient data is entered or stored on the MDSkyBoard platform.

Creates accountability & case coordination tracking for the hospital

Accountability is embedded throughout the MDSkyBoard software

Within the MDSkyBoard software, every activity is tracked and time-stamped. This provides hospitals with an accountability measure as cases are posted. If something goes wrong, hospitals can review the case log to uncover any sources of miscommunication.

MDSkyBoard
The innovative, technology driven solution to Medical Device Rep Coordination

Full Feature List

Communication

Send direct messages to reps regarding a case
Add case notes which are instantly sent to reps
Request second confirmation within 48 hours of a case
Instantly update reps to case changes (date, time, description)
Adjustable communication preferences
Automatic SMS message alerts sent to reps after a case posting
Reps can access case posting directly from (SMS message / email alert)

Coordination

Add reps to a case and request attendance confirmation
Remove reps from a case
Add non-MDSkyBoard reps to cases using email address
Request case coverage from a vendor company without specifying a specific rep
Quickly copy and paste case description data from OR scheduling software
Search for a rep within the case posting feature
Cases can be coordinated weeks & months in advance

Compatibility

Responsive interface works with desktops, tablets, and mobile devices
Browser independent (IE, Chrome, Firefox, Safari)
Supplements the existing hospital processes without needing to replace them

Accountability

Account ID, Timestamps and IP addresses recorded for all activity
Exportable PDF reports of all case activity

Technology

Built on industry standard coding technologies trusted by the largest online companies and social media networks (PHP, SQL, jQuery)
Super fast response times via AJAX data loading
Responsive interface based on Twitter's Bootstrap 3.x
JSON based API for 3rd Party Software integration

Security

Payment card industry security compliant servers (PCI)
PCI-DSS & HIPAA Compliant Datacenter
SOC 2 Type II Certified Hosting Infrastructure
Data archival options to permanently delete data from server
2048-bit SSL encryption for all communications

Support

Sample training videos available for all common tasks
24-7 Email Support - Phone Support Available
Continual development ensures new features and tools in the future

JUST A FEW CLICKS AWAY

Get started with MDSkyBoard today and begin coordinating coverage immediately!

MDSkyBoard is built to be as user-friendly and simple as possible. No lengthy setup is required: you simply sign up and begin scheduling. Your existing medical device rep scheduling processes are supplemented with the rich tools provided by MDSkyBoard. You can use them on cases as needed.

MDSkyBoard Mission Statement

MDSkyBoard seeks to improve operating room efficiency by effectively coordinating case support with medical device reps.